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Trust Score

Every governed agent in Trust3 carries a Trust Score — a numeric rating on a 1.0–10.0 scale that summarizes how well that agent meets your organization's governance requirements. It gives IT, compliance, and risk teams a shared signal for prioritization without requiring them to read individual policy results for every asset.

Score display

Trust Score is shown as a value out of 10 (for example 4.6 / 10 on the asset detail sidebar). Higher is better. Each agent also has a trust level band derived from the published score, and a risk level label derived from that trust level for prioritization.

Trust level Risk level Published score What it means
High Limited 7.75 and above Agent is well-governed. No immediate action needed.
Medium Low 5.95 – below 7.75 Gaps present. The owner should review.
Low Medium 4.15 – below 5.95 Significant gaps. Remediation is needed.
Critical High Below 4.15 Severe governance gaps or multiple failing signals. Prioritize remediation.

Risk level is the inverse framing of trust level: stronger governance posture maps to lower operational risk. Trust3 derives it automatically (critical trust → High risk, low trust → Medium risk, medium trust → Low risk, high trust → Limited risk) and exposes it on inventory and asset-detail APIs as riskLevel.

In addition to the band, each agent carries a trust status:

Status What it means
Trusted Agent is governed and meets active policy requirements
Unverified Agent has been discovered but not yet fully evaluated
Untrusted Agent has critical violations or is ungoverned

Where you see it

  • Inventory table — each row shows the trust score, trust level badge, and derived risk level, color-coded: green (High / Limited risk), amber (Medium / Low risk), orange (Low / Medium risk), red (Critical / High risk)
  • Asset detail panel — sidebar shows the score as X.X / 10 with the trust level badge; the Overview tab Risk Status card reflects the derived risk level
  • Dashboard — stats strip shows counts of critical and low-trust agents across your estate
  • GIA — ask "show me low-trust agents" or "which agents are untrusted?" for natural-language answers grounded in the live inventory; see GIA

What moves a score

Score drops when:

  • A policy violation is opened and unresolved
  • The agent loses an assigned owner
  • The agent has no description or scope documentation
  • An unapproved model is detected

Score recovers when:

  • Violations are resolved and closed
  • Ownership is assigned or confirmed
  • Missing fields are completed
  • Policy evaluation passes on the next discovery cycle